If there is damage to packaging but your products are unaffected, remember to know We are going to stick to up with our delivery associates No matter. When there is any damage to your things, We'll reply in your e-mail to initiate the return procedure.
The Bio Flame wall-mounted ethanol fireplaces are created to supply your property by using a prosperous sense of warmth and luxury. Contrary to regular wood or electric fireplaces, your 19.7” wall-mounted bio-ethanol fireplace can easily be mounted in a lot less than 15 minutes without the need For added connections.
You might acquire an e-mail that has a monitoring variety within just just one business working day just after your product has long been transported. When you have not acquired tracking details inside of 7-ten small business days of putting your get, be sure to access out to our customer support team.
Disclaimer: Fireplace Bros is/won't be held accountable or accountable for any shipping and delivery miscalculation through the transport firm conducting business enterprise when the main points & information We've got presented and sent for the transport firm is proper.
Running the device within an enclosed House with out appropriate ventilation, resulting in overheating or inappropriate combustion.
There needs to be an adult existing through the time of the shipping and delivery to examine for indicators of injury within the package and signal the supply receipt. If ruined write harm.
You happen to be entitled to return your new, unused order in It truly is authentic packaging within just thirty calendar times of obtaining your get for just about any rationale. There is absolutely no restocking fee, but you're going to be accountable for return delivery service fees.
The Bio Flame offers a 3-12 months guarantee from the date of acquire on all Procedure-associated features with the fireplaces. The guarantee doesn't protect any products harm that transpired for Summerset Sizzler PRO Series 40" Liquid Propane Built-in the duration of shipping or was because of improper solution dealing with or set up.
Overall, I am an incredibly glad customer and my fireplace seems and operates flawlessly. I am glad that I chosen US FIreplace to supply my direct vent fireplace. Thank you for the great support.
Fireplace Bros shall not be responsible for the substitution of harmed or price of repairs if there's no created notation about the destruction to the freight shipping and delivery receipt or if the destruction was described right after 24 several hours on the delivery. Lacking ITEMS
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The Bioflame Xelo Wall Mount Ethanol Fireplace is created to supply your house or Place of work using a wealthy perception of heat and comfort. In contrast to traditional fireplaces, this wall-mounted bio-ethanol fireplace can be conveniently put in in just quarter-hour which is ventless and clear-burning modern day.
Manufacturing unit defects or malfunctions associated with standard Procedure Summerset Quest Series Built-in Gas Grill in the to start with three years in the date of buy.
It is obligated to create a Be aware around the shipping and delivery receipt if you find any problems or harm to the packaging previous to the shipping agent leaving. This might seen hurt like pallet breaks or shrink wrap torn or noticeable injury effortlessly noticed.